Frequently Asked Questions
Question: What do I use to lubricate the pivot bushings?
Answer: WD-40 and Tri-Flow work well in sand and motocross applications. You may also use a good quality Grease, just wipe clean all excess.
Question: How long will pivot bushings last?
Answer: For most applications the bushings will last a full season of riding. Weekend riding only will extend this greatly. Greasing them regularly will increase bushing life as well.
Question: What makes ARS-FX different?
- Original High Ground Clearance A Arm. (Most copied look in the industry)
- Engineered leverage ratios for optimal shock performance.
- Built for Pro caliber riders needs.
- Adjustable Camber, caster standard.
- Sealed Ball joints.
Question: Who is behind EXIT Shocks?
Answer: ZBROZ Racing is a Team of great minds providing both the ARS-FX products and EXIT shocks to the market. Mike Hallock is the chief engineer behind the EXIT line of shocks.
Question: Why Triple Rate springs?
Answer: By utilizing three springs EXIT shocks are able to better improve spring curves, giving the best possible ride in all conditions. They are also extremely easy to adjust.
Question: Does an ATV/UTV have a sag setting?
Answer: No! ATVs and UTVs need to be set up like an off road truck or car which utilize ride height settings, not Sag. Each application is different, so call for details on how to best obtain these numbers.
Question: How often should I service my shocks?
Answer: It really depends on how much they are ridden. For ATVs, generally speaking, twice a year will cover most forms of racing and trail riding. Snowmobiles generally once a year or every 1000 miles. The frequency of use and conditions will determine the need for service.
The major factors shocks encounter that cause the need for service are water getting into the oil and the seals breaking down due to heat and mud/sand particles. The amount of use in these conditions will help you determine how often to send them in for a tune up. A set of ATV shocks runs around $175 for all three shocks. This is labor/Oil/Parts. Snowmobile is roughly the same but you have as many as 4 shocks so it can be $15-20 more.
Question: How do I adjust ride height?
Answer: Ride height is adjusted through the pre-load adjustment. All EXIT shocks use two types of pre-load adjustment.
- Threaded collar - Rear shock applications
- Clip type - Front shock applications
- Threaded collars should be marked with a marker in a spot so you can count the revolutions and get an accurate adjustment.
- Clip type should be moved the same amount on both sides for consistency or ride.
Question: If I don't have a compression Knob can I still make adjustments>
Answer: Yes you can still make crossover changes or pre-load adjustments. By adding pre-load you will make it stiffer, and by taking pre-load away it will become softer.
Question: How often do I need to service my linkage?
Answer: It is recommended that you grease your linkage bearings every 3 months or more, depending on usage.
Question: What needs to be serviced on a swing arm?
Answer: Mainly the Pivot bearings. They should be greased several times a year for proper bearing life to be maintained.
Question: How do I set up my camber?
Answer: Every model is different and each bike requires different settings. We use degrees to set up our test bikes because we can be totally accurate. Generally speaking we run between 2-5 degrees. Another way to get a similar result is to place your ATV on a flat surface, such as concrete. Place a large square against the tire and measure from the flat of the rim edge on top of the tire and also on the bottom. The difference between the two measurements will be your camber setting. It should be between 1/4 inch and 5/8 inch, depending on the model of bike and type of riding you are doing. Remember all these measurements are made with the bike on the ground, and if possible with the rider on the bike holding the steering straight.
Question:How do I set my ride height?
Answer: Place your ATV on a flat surface with the rider on the bike. Measure just behind the a arm mounting points on the flat of the frame. The other measurement is made in front of the mounting point of the linkage or under the foot pegs, the key is to find a common point and use this same point every time you make a change. For most forms of racing you run a specific tire size which should be taken into account. Your measurement should be somewhere between 6.5-8.0 inches. There is no special number to hit. Some riders prefer a softer set up with a lower number. Others prefer a firm set up which will giver you a higher number. The difference from front to back is also different based on the model. Try to get the bike level or with 1/4 inch lower rear setting. You may go as much as 1/2 inch lower in some cases. Don't look for an exact number make your set up and try it out this will get you farther than trying to hit a number.
Question: How Often should I service my shocks?
Answer: We recommend it once every season. It is similar to a car engine where the oil breaks down and needs to be refreshed.
Question: What does a shock service consist of?
Answer: We change the oil, clean and inspect the shock, and replace all seals if doing a full service. Sometimes just an oil change is all that is requested.
Question: What does it cost to service a shock?
Answer: $40-$50 per shock plus parts.
Question: What shocks can be serviced?
Answer: Any shock that has a removable seal head can be serviced. The seal head is the part that the shaft slides through and keeps the oil sealed inside the body of the shock. If it looks like it can be removed it probably can.
Question: What other reasons would justify a shock service?
- If the machine is not moving or feels funny when riding.
- If the shocks are remaining in compressed state when no pressure is being applied to the shock.
- If the ride becomes softer over time.
- You notice oil leaking or outside the shock in any location.
- If the machine looks like it is leaning or becomes un-level.
- If you have never serviced them.
Questions: What shocks will Zbroz Racing service?
Answer: All brands of shocks. We simply ask if you will please fill out our service form found at the home page of our website, left side toward the top. This form will ask all the right questions as well as give us your contact info so we know who to call when we get your shocks.
Question: Are all shocks Adjustable?
Answer: No. Most have some form of spring adjustment but the classification of adjustable in our book requires the ability to adjust compression or rebound with out taking the shock apart to adjust valving shims.
Question: All shocks that have a schrader style air valve take air?
Answer: No most take Nitrogen. If you want to check any pressures in the shock contact us or the builder of the shock. Nitrogen is used in more applications because it is an inert gas that is not affected by temp or elevation. Far more stable than air.
Question: All shocks are shocks and they work the same?
Answer: Not so the builder of the shock can make changes to piston design as well as other internal features to greatly affect how the shock preforms. True they all pass a piston through oil inside of a cylinder but this is where similarities usually end. Shaft diameter, coatings, and general design is endless.
Question: Is the difference in performance is hard to notice?
Answer: Again not so. Premium shock that is tuned by a professional is very easy to feel and see. Having a shock serviced and set up for you will change the way you ride. Why do you think racers work so hard on set up and adjustment. It does matter?
Question: Premium shocks are only for racers?
Answer: No! A good riding machine can help everyone enjoy themselves more in any condition. Racers only make up a small part of the industry they simply offer a great way to test our products so that your ride can be better.
Question: Premium shocks cost thousands of dollars?
Answer: No! There are many options and ways to set things up to take the premium price out without sacrificing quality.
Question: When installing ball joints into the spindle the nut just keeps spinning?
Answer: Try putting the shock in an placing the quad on the ground first to put weight on the lower ball joint. Also a C clamp can help or a non nylock nut to pre tighten the nut before using the nylock or castle nut. If you have a clamp like shown below in the photos it works very well too.